Frequently Asked Questions

90% of our projects are completed in 2 days or less. From your first inquiry, most customers have a beautiful new shower in as little as two weeks — we'll give you a specific timeline during your free in-home estimate.

Yes. We come to your home, look at the space, and give you an honest, transparent quote — there's no cost and no pressure to move forward.

Yes. If a walk-in tub is a better fit for your needs than a shower conversion, we can install that instead — we'll help you choose what makes sense for your home and your family.

We're based in Central Illinois and serve homeowners across the entire state, outside of the Chicagoland area.

Yes — we offer flexible in-house financing, including 0% interest if paid in full within 12 months. It requires a minimum credit score of 680 and a down payment of 30–40% depending on your project. If your credit score is below 680, contact us and we'll discuss alternative options on a case-by-case basis. See our Financing page for details.

We install genuine Palisade Tiles waterproof wall systems in a range of marble, stone, and slate finishes, plus shower kits, bases, tubs, and walk-in tubs. See our Products page for the options.

We proudly stand behind every shower we install. Our one-year labor warranty guarantees quality workmanship, while the materials we select come with a lifetime manufacturer warranty. After one year, we continue to provide top-tier service, ensuring your satisfaction for years to come. See our full warranty policy for complete terms.

We're here for you. Visit our Customer Care page to report an issue or request service, or log in to the customer portal to view your full service history and submit new requests.